เงื่อนไขการรับประกันภัย
Period of Coverage
Coverage for each trip shall start when the Insured passes the inbound immigration (ID or Passport check point) and carry on until the Insured leaves the outbound immigration ID or Passport check point) in Thailand.
Insurance Conditions
- • 24-hours coverage during the trip
- • Person age between 1-70 years is insurable
- • No medical examination required
- • The choice of individual trip cover plan or annual cover plan is yours.
- • Cover up to 60 days any one trip both in individual trip cover plan and annual cover plan.
Make a Claim
A valid insurance policy protects you against a range of possible misfortunes as outlined in your policy wording. If you suffer a claim event during your period of cover, please contact us as soon as possible by calling us on +66 (0) 2342 3255
If you are hospitalized, please contact us as quickly as possible so that we may approve any medical costs incurred and provide the hospital with a payment guarantee.
You must give us any information we ask for to support your claim, such as police reports, valuations, medical reports, original receipts or proof of ownership.
We will settle your claims in Thai Baht. The rate of currency exchange that will apply is the rate at the time you incurred the expense. For your convenience and whether possible, we will pay hospital bills directly with the hospital.
If you can claim from anyone else, we will only make up the difference. If you can make a claim against someone in relation to a loss or expense covered under your policy and you do not get paid the full amount of your claim, we will make up the difference. You must claim from them first.
If you have any queries, please read our Travel Claims FAQs. You may also contact our Claims Department on:
Telephone : +66 (0) 2342 3255
Facsimile : +66 (0) 2305 8523
E-mail : claim@allianz-assistance.co.th
(For inbound trip : persons who hold passports and pass thorough immigration by every correct process.)
Travel Claim Notification
How do I make a travel insurance claim?
You can contact us for notice by email to Claim@allianz-assistance.co.th or call +66(0) 2 342 3255. We will send you a claim form and advise you of any document required to action your claim and submit it accordingly together with all documents to us for the process.
What if it's an emergency?
Contact Allianz Global Assistance and our team will be able to help you with your emergency. These numbers appear on your Certificate of Insurance and also on our Contact Us page.
How do I do if I'm injured overseas and need to evacuate?
You have to notify directly to Allianz Global Assistance, emergency medical assistance service provider, our staff shall arrange for emergency medical evacuation or repatriation to your home country utilizing the means best suited to do so, based on the medical on the medical severity of your condition.
What kind of documentation is required to process my claim?
You have to notify and send us the original documents such as medical receipts, receipts, medical certificate and police's report. You can find full details in insurance policy.
Can I buy more than one policy for the same trip?
No, you can only be covered by ONE policy for the same trip.
Our officers will respond to you on Monday - Friday, from 08.30 to 17.00 Hrs.